This privacy policy (the "Privacy Policy") describes how Campuswire ("Campuswire," "we," "our" and/or "us") collects, uses, and discloses information from and about you when you use our website, including https://campuswire.com (the "Website"), and the Campuswire educational services (the "Services"), as well as your ability to control certain uses of that information. Note that a separate privacy policy applies to Campus.edu and associated products.
Campuswire respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. By accessing or otherwise using the Website or by using our Services, you agree to the terms of this Privacy Policy, which is incorporated into the Terms of Service for the Website, and to Campuswire's collection, use and disclosure of your information in accordance with this Privacy Policy.
The Family Educational Rights and Privacy Act ("FERPA"), 20 U.S.C. § 1232(g), applies to certain educational agencies and institutions, which may include your university. Campuswire partners in various capacities with universities and institutions (each, an "Education Institution") to provide educational programs (each, a "Program"). If you apply or enroll in a Program, the use of your personal information, including your education records, if applicable, will be governed by the respective Program's privacy policy. To the extent that your Education Institution is covered by FERPA and shares your education records with Campuswire, we will treat that information in accordance with our agreement with that Education Institution. If you have questions about the privacy of your education records or FERPA, please contact the appropriate person and/or department at your Education Institution.
The following policies apply if you have a direct relationship with Campuswire, for example, if you signed up directly at campuswire.com, not through an Education Institution's Program.
Campuswire collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting to create an account or otherwise contact us or provide information to us through the Website, or when you provide information to us when using our Services. The information we collect may include personal information, such as your name, email address, and the content of any communications that we exchange, as well as non-personal information.
When you use our Services, we will manage and monitor your use of our Services for the purposes described in this Privacy Policy and as set forth in the Campuswire Terms of Service. The information we collect may include the pages or other content you view, referrer information (the website you visited before coming to our Services), and the dates and times of your visits.
If you contact us directly, we may receive information about you, such as your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your general location information, and your device information, to learn how to deliver a better customer experience and improve our Services.
Our Services allow you to submit text, audio, images, video, documents, and other materials to the Services ("Prompts"), which generate responses based on your Prompts ("Outputs"). We will collect any information you choose to provide in your Prompts, and this information may be reproduced in the Outputs.
When you visit the Website, use the Services, or interact with emails that we send to you, we passively collect information from you, including your internet protocol address ("IP address"), browser type, operating system, device identifier, device model, software version, or mobile or ISP carrier information. We also infer your general location information, for example by using your IP address.
We and our third-party partners collect information using cookies, pixel tags, or other tracking technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.
A cookie is a small text file that is stored by your browser when you visit our website. Nearly all websites use cookie technology. Cookies can store certain information, such as your IP address, details about the content you view, information you provide so that you don't have to re-enter it each time you visit the Website, and your preferences and settings. Cookies also help us deliver personalized content, speed up navigation on the Website, and allow us to learn more about your visit and use of the Services.
The Website may use different types of cookies, including strictly necessary cookies (e.g., performance cookies, functional cookies, and analytical cookies for marketing purposes).
Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.
Where permitted by law, we collect or receive information about you from the Education Institution (as defined above), companies that are our partners, companies to which you've provided your information for professional or continuing education opportunities, or other entities within the Campuswire family of companies (collectively "Other Sources") in order to update or supplement the information that you provide or that we collect automatically, as described above in Information Automatically Collected. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes.
As permitted by law, we combine the information we receive from and about you via the Website, through our use of our Services, and from Other Sources to help us tailor our communications to you and to improve the Website and Services.
Failure to provide certain information may make it difficult or impossible for you to access some of our Services, including some services through the Website. You should ensure that personal information submitted to us is accurate and up to date. For example, we need a current email address to communicate with you about our Services.
We may use the information we collect to:
We use de-identified, aggregate, or anonymized information to help us analyze the use of the Website and all Services. Where permitted by law, this Privacy Policy does not limit our use or disclosure of de-identified, aggregate, pseudonymous, or anonymous information, and we reserve the right to use and disclose such information to our partners, advertisers, and other third parties at our discretion.
Campuswire discloses your information with other entities or individuals in the following limited circumstances:
You have legal rights in relation to the personal data about you that Campuswire processes. These rights include:
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you – or where you have chosen – a password for access to any of the Services, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.
We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for a longer period which enables us to:
The processing of your personal data will cease when:
Our Website and Services are operated and hosted in the United States. If you access our Website or Services from the European Union, Brazil, or any other region with data protection laws that differ from those of the United States, please note that your personal information will be transferred to, processed, and stored in the United States. We may also transfer your personal information from the United States to other countries where we or our service providers maintain facilities, as necessary for the purposes described in this Privacy Policy, including the provision, operation, and improvement of our Website and Services, and to fulfill your requests. By using our Website or Services and providing us with your personal information, you acknowledge and, where applicable, consent to the transfer, processing, and storage of your information in the United States and in other jurisdictions as described above. We will take appropriate measures to ensure that your personal information is protected in accordance with applicable data protection laws.
If you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at privacy@campus.edu.
If you are a California resident and do not want Campuswire to disclose your information to third parties (including to affiliates or Education Institutions) for their direct market marketing purposes, you may opt out by writing to us at privacy@campus.edu.
We do not direct the Website or the Services to, nor do we knowingly collect any personal information via the Website or the Services from, children under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@campus.edu.
Any information you may disclose through the Website and the Services on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about a Program, may be viewed by others, including your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas. If you do not want Campuswire to store metadata associated with your content, please remove the metadata before uploading your content.
The Website and the Services may also offer you the ability to interact with content provided by third parties not affiliated with Campuswire ("Third-Party Content"). Third-Party Content linked to or embedded on this Website and other Services is governed by the privacy policies of those third parties. Your use of Third-Party Content is subject to each site's privacy policy, which may be different from ours. We have no control over the information that is collected, stored, or used by Third-Party Content.
Campuswire reserves the right to change, modify, or update this Privacy Policy to reflect changes to our privacy practices. Notice of any material changes to our privacy practices will be posted to our Website or through our Services before such material changes become effective. You are advised to visit this page regularly for the latest information on our privacy practices. Use of information we collect is subject to the privacy practices in effect at the time such information is collected.
If you have questions or concerns about this privacy notice or our policies, please contact us at privacy@campus.edu or write to us at 32 Avenue of the Americas, Suite 1701, New York, NY 10013.
Our Data Protection Officer is Lloyd Lee, and you can contact him through email at lloyd.lee@campus.edu.